Shipping policy

How We Get to You

At SARAT, we know you're excited to create your serene atmosphere. That’s why we work hard to get your sand candles and fragrances to your doorstep as quickly and safely as possible.

Delivery Timelines

  • Processing Time: All orders are processed and prepared with care within 24-48 hours.

  • Standard Delivery: You can expect your package within 1 to 5 business days.

  • Maximum Wait: In rare cases (such as peak seasons or remote areas), delivery may take up to a maximum of 7 business days.

Shipping Rates

  • Flat Rate: Shipping fees are calculated at checkout based on your location.

  • Tracking: Once your order is on its way, you will receive a confirmation message with tracking details to follow its journey.

Handled with Care

Our products are delicate. Every order is packed in secure, eco-friendly packaging to ensure your glass bottles and sand wax arrive in perfect, "ready-to-glow" condition.

Need Help?

If your order hasn’t arrived within the expected window, our team is here to help. Contact us at: sales@sandlycandle.com